FAQ Deruta Majolica Italian Ceramics 

Why should I  buy the Majolica Boccini / Ranieri ?
Because they are works which increase their value in time. They are works which continue the traditional and innovative methods employed by master Boccini since 1959. Master Boccini Luigi  and Nicola (who is also a teacher of ceramics at the Deruta School of Ceramics) constantly work to create new designs.

Why are the "Majoliche on deruta.us are for collection "sole works?
All the ceramics shown on 'Majolica on Deruta.us' are collectables because they are not mass-produced. None of them are identical to a prior work. Moreover, it is not possible to find similar works made by artists other than Master Luigi Boccini and his son Nicola or Romano Ranieri because all this work presents a high difficulty of execution. The Ceramics on 'Deruta.us' are Limited Edition, numbered, and entirely hand-made.

Are all the Majolica showed in the pages available? If not, how long do I have to wait ?
Most of them are available but if something is out of stock, the waiting time should not exceed 30 business days after your order confirmation.

Can I personalize the ceramics with my name or put an dedicate for gift?
Yes, it is possible to personalize all the ceramics. You need to explain which kind of customization you require and we will provide you with a quote and a time schedule. Since we are usually busy either working or teaching Ceramics (Nicola is a teacher at the School of Ceramics in Deruta) please email or call our contact in the US, Paolo, at 301-738-6827 9am to 6pm EST (note that for special orders, you will have to pay 30% in advance after the confirmation of the order)

How long do I have to wait for the ceramics works after ordering?
If the works are available, you will receive them by home-delivery after about 5 - 7 days. If the works are not available, you can check the technical file-card of each product, which is always updated. You will also receive an e-mail with shipping information.

Can I cancel the order and payment?
Yes, you can stop any order before the order is shipped. We want you to feel comfortable buying from us. Returns: Deruta.us offers a five (5) day money back satisfaction guaranteed return policy. However, you are responsible for shipping and insurance costs to return the majolica back to the following address: c/o 'Life In Italy': 5909 Bethlehem Ct Rockville, MD 20855 USA. Once you receive your ceramics, you have 5 calendar days to notify 'Deruta.us' in writing by fax (301-738-6827), or confirmed email that you intend to return it and ten (10) calendar days to ship it back to our contact 'Life In Italy'. Shipment must be fully insured at the purchase price of the work. Since we include shipping costs from Italy in the price of the ceramics we also will charge a 5% restocking fee to help pay for this shipping.

How can I pay ?
You can pay by Visa / Mastercard by Calling Paolo at 301-738-6827 or with paypal o a personal / business check to be mailed to C/o Life In Italy: 5909 Bethlehem Ct Rockville, MD 20855 USA.  For questions about shipping, payment, etc... please contact our salesman Paolo Nascimbeni: 301- 738-6827 or use the contact us form